We deliver within 50 miles of our location. We charge delivery fees please call for delivery rates because depends on mileage and quantity of equipment rented.
The company policy for self-pick-up, credit/debit payment only. Bring a government-issued photo ID and 30% of your order total for rental security refundable when you return the equipment on time and in good condition. Damaged items will be billed to you at the market rate. You are required to clean all items rented to you before you return them to us.
All cancellations done within 90 days of the event will receive a 50% refund. No refund will be issued if canceled within 5 days of scheduled pickup or delivery. A $100 administrative cost fee is deducted from all orders that qualify for a refund.
The customer is expected to maintain rented items in the same condition as when they received the items. Otherwise customer is responsible for cleaning all items rented to them before returning them to Jolena's . Additional charges may apply to extremely dirty items.
